Delivery Information

Delivery

  • We offer FREE Royal Mail 1st class, signed for delivery for all UK orders over £50.
  • For international shipping please email customer services to request a shipping calculation. cs@definedapparel.co.uk
  • All orders are shipped directly from our UK warehouse within 24-48 hours of the order being placed.
  • Orders received on weekdays before 13:00 GMT will be shipped out the same day. Orders placed after this time will be sent the next day. Orders placed on the weekend will be shipped on Monday.
  • The estimated shipping time begins from the day your order is despatched.
  • Please note that we are unable to make any changes or cancellations once the order has been placed.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

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